This last time, my dog came out smelling like he had been in a dirty cage and the groomer literally ran out of the store before eve n addressing either the matting or the smell. I took my dog there twice and both these times, the groomer left matting in the dogs hair both behind the ears and on the ears. I would have given one star if it weren’t for the store itself. The major exception is their grooming services. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Katie’s pet depot is a lovely store - they have so many foods, treats, unusual items compared to other stores, and lovely staff. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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